With technological advances on the rise, more and more self storage facilities are opting to run their operations with little to no staff. This trend of automated facilities has its perks. For one, there’s less overhead and less training. With fewer people passing around important documents and information, fewer things would be lost in the […]

Keeping track of all of the items in a storage unit will help your tenants in many ways. Whether they are a small business owner trying to start a company or someone who likes to keep collections in storage, it is best to keep up with everything. It is also imperative to track all of […]

ISS Reader’s Choice Award Nomination It’s that time of year again … ISS ’22 Readers Choice Awards.  All you owners, operators, managers and self storage entrepreneurs cast your vote for your favorite vendor and we’ve been nominated AGAIN, for Best Tenant-Protection Program. We’ve humbly won this category the last four years and we’re hoping to […]

2019 was quite the ride for our company and the self storage industry in general. We’re looking back at what evolve this year and how it affects the year ahead. These are our 2020 predictions and trends. Stay in the know and ahead of the game before the new year rings in. Predictions | Sales […]

Dear self storage manager, Being the hands and feet of a self storage business is no easy task. Owners are often absent by necessity, tenants require attention, papers need filing, repairs need addressing. And then there’s maintenance, emails, phone calls, and so much more. You are the frontline of self storage. You are the unsung […]

Public speaking 😱 heights 😱 sales 😱. If you have a fear of one of these, you’re right alongside the majority of us. Fear can be paralyzing, especially when it’s not the primary title in your job description. For many Self-Storage managers, fear of sales may be causing them to leave money on the table. […]

What kind of kleptomaniac can resist a row of buildings full of stuff? Judging by the amount of burglary and attempted burglary that occurs in self-storage they might as well have a bullseye painted across those garage doors. So how do you, and your tenants, avoid being victims? We’ve got you covered: Inside the mind […]

We can help you earn more money on each unit.  And we don’t make that statement lightly. Increasing your cap rate with insurance is limited, increasing your cap rate with Tenant Property Protection is essentially unlimited. But we’ll put our money where our mouth is.  The Hidden Costs of Insurance Some of the insurance companies […]

The customer is always right. Except when they aren’t. Summertime has a way of bringing out the best and the worst in everyone. Here’s how to stay on your tenants’ good side.  Start with your Staff The first, and most important, key to excellent customer service is your staff. The team you have managing your […]

The hazy heat of the Nevada sun wrapped our Arizona souls in a familiar hug as our team arrived for what would become known as the best ISS expo yet. It’s been weeks since the expo and we can still feel the excitement. There can be no doubt the new venue (The Mirage) was a […]