They say to be prepared for when disaster strikes, but did you know that your tenants can utilize self-storage to help them be prepared? As a storage facility owner, your customers want one thing and that is protection for their belongings. When a natural disaster or accident happens, you want to ensure your tenants have […]

Getting into the nitty gritty of tenant insurance can be tedious. With so many policies offering different kinds of plans, it can be hard to break down the details. When it comes to protecting your property, especially when it comes to self-storage, it pays to know the differences between replacement costs from a property protection […]

ISS Reader’s Choice Award Nomination It’s that time of year again … ISS ’22 Readers Choice Awards.  All you owners, operators, managers and self storage entrepreneurs cast your vote for your favorite vendor and we’ve been nominated AGAIN, for Best Tenant-Protection Program. We’ve humbly won this category the last four years and we’re hoping to […]

Fire! Anger. Litigation. Loss.   Michael looked over at his computer, reading details and confirming he typed everything right.  “Okay, you’re all set for our small unit. That’s going to be 4-24B. You’ll need to bring your own lock, or we have some available to purchase over on that wall. Any questions?” “No, I’m all […]

Rule breakers and what to do about them Everyone has to deal with rule-breakers at some point. As a self-storage owner you should have a process in place to allow your managers to deal with rule-breakers politely, but firmly. In a recent article on ISS, the author recommends the warning system. Give your tenants one […]

Busy Busy Busy The ISS Expo has long been the place to be for self-storage owners, managers and operators that are looking to stay (or become) relevant. No matter which tracks you chose, no matter when you came and left, there’s one thing about this year’s ISS Expo that can’t be denied. It was busy. […]

Love for the Self-Storage Swan Digital Transformation has rocked the self-storage industry. Aside from everyone wanting to be the ‘Airbnb’ or ‘Uber’ of the self-storage industry, we’re also seeing higher quality construction, interesting city-slicker conversions (Love this concept), and app-based management that have revolutionized the way people store their stuff. New innovations have given the […]

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