2019 was quite the ride for our company and the self storage industry in general. We’re looking back at what evolve this year and how it affects the year ahead. These are our 2020 predictions and trends. Stay in the know and ahead of the game before the new year rings in. Predictions | Sales […]

We can help you earn more money on each unit.  And we don’t make that statement lightly. Increasing your cap rate with insurance is limited, increasing your cap rate with Tenant Property Protection is essentially unlimited. But we’ll put our money where our mouth is.  The Hidden Costs of Insurance Some of the insurance companies […]

The customer is always right. Except when they aren’t. Summertime has a way of bringing out the best and the worst in everyone. Here’s how to stay on your tenants’ good side.  Start with your Staff The first, and most important, key to excellent customer service is your staff. The team you have managing your […]

The hazy heat of the Nevada sun wrapped our Arizona souls in a familiar hug as our team arrived for what would become known as the best ISS expo yet. It’s been weeks since the expo and we can still feel the excitement. There can be no doubt the new venue (The Mirage) was a […]

Part of surviving the month of May for a Self-Storage business means buckling down on the spring cleaning and maintenance. Keeping your facility in tip-top shape doesn’t just provide curb appeal to attract more tenants, it also prevents expensive damage to your facility and potentially to your tenants’ property. Two of the major components that […]

Busy season for self-storage owners is no joke (even if our bad pun might be). Before April 1st, there are abandoned units to clear out, new tenants to sign, customer service inquiries to handle and a million other things to think about on a daily basis. The best way to survive the busy season and […]

It’s no secret that it’s notoriously difficult to hire and retain good talent for self-storage facilities. Unless you’re a ‘big gun’ you’re likely running on limited staff. You don’t have an entire HR department to handle hiring and retention at your facility (or facilities). In self-storage, as in every business, success is often dependent upon […]

In a recent article, the Inquirer mentions Self-Storage ownership as one of the best small business ideas of 2019. There are several factors that make self-storage a good investment. While there is a busy season for self-storage, most owners know that business is sustainable year-round. It’s a lucrative business when you do it right, and […]

Tenants want to keep their things safe or they wouldn’t be seeking your self-storage facility. So help them protect their property from the get-go by sharing these 10 tips for better property protection. Don’t forget to download the printable version via the button at the bottom! Risk management for tenants Tenants want to keep their […]

Protection Plan vs. Insurance When people rent a storage unit they are usually there due to a life changing event. A death, a new house, a new job, wherever they are. So they can be very stressed out when they get to your Self-Storage facility. So when a manager is talking to them about rules […]