It’s officially November, and for most of us, that means the Halloween decorations have come down and the Thanksgiving decorations are coming out full force. In the spirit of the holiday, we’re sharing 8 benefits to offering TPP at your facility and why they can make your season brighter, and the next season, and… you get the idea.
Did you know that most states require some form of licensure for you and your managers in order to sell a self-storage tenant insurance plan at your facility? This is probably the biggest reason to be thankful for Tenant Property Protection. State licensing isn’t required for TPP programs, that’s a boatload of in-person training (which isn’t free) that you and your managers avoid simply by choosing a protection plan program. Some of the insurance companies will fail to point out the licensing requirements that come with selling their product. These companies are not playing straight and we recommend you get out quick.
Tenant Property Protection plans are highly flexible. They aren’t regulated the same way that insurance companies are (and won’t be, thanks to cases like A-1 vs. Heckart) So you are able to sell the plans to your tenants for a higher profit margin.
No matter where you are in the US you can offer TPP at your facility. Not only are our plans available in all states, our claims service is open 24/7. That means no matter your time zone, we’ll ensure you, and your tenants, are taken care of in a timely manner.
Okay so it’s kind of two benefits in one, but when claim time comes around your tenants are given the replacement cost for the property that was affected. Unlike many insurance companies who offer a depreciated value, we pay the amount it will cost to replace the property. We also don’t have deductibles. Your tenants are paying monthly to get their replacement property and they don’t need an additional fee to worry about during a critical time. Tenants get paid the amount they need with no loopholes, tricks, or disillusionment. It really is that straightforward.
As we mentioned before, our claims service is available 24/7. That means we’re there the instant you (and your tenants) need us. It also allows us to hit our 72-hour claims target most of the time. 3 days (that’s days, not months, not years) after an incident is called in, your tenants have a check in their hand. Customer service is vital to what we do. It keeps you and your tenants happy, and it’s kind of our passion.
We would never leave out your managers in all this thankfulness. Your managers are the frontlines in selling our plans and taking care of your tenants. We offer live, online training to make it an absolute breeze for them to get the training they need without having to schedule a visit to some offsite training location. Not to mention our manager treats. It’s our worst kept secret that we love to spoil managers pretty much all the time.
Making things easy is something we’re passionate about. So we make all the admin work as simple for you as possible. We handle claims directly, our forms have been stripped of any and all nonsense.
We make sure there are no barriers for you or your tenants we’ve partnered with all the major industry software providers to ensure our programs are compatible. No matter who provides your software, adding TPP is easy, simple and can be up and running in a matter of minutes. Making the total time to be up and running with TPP just a matter of hours.
We know you can never truly be prepared for the unexpected. That’s why it’s called ‘unexpected’. So we put all 8 of these benefits together on top of an excellent track record and top notch customer service. This is our thank you to all our owners. We promise to never stop innovating our services so you’ll always have the best Tenant Property Protection Program in the business.